Receivables Management

Enables automated data import, contact management, payment tracking, self-serve and many integrations for your account receivable and pre-collection activities. Use DebtHub's automations and self-serve tools to save operator time.

Debt Management & Collections System Solutions

With editions from Xpress to Corporate with the choice of cloud or premise deployment,  DebtHub debt recovery software offers the modular, scalable,i configurable package, self-serve tools and integrations you need to automate your workflow. 

Grow Your Business with DebtHub

Automate and manage your collections workflow with DebtHub!

From adding account assignment and first contacts during bulk imports to auto-generating month end statements and checks, DebtHub!’s many configuration options and automations will let you create the workflow you need to grow your business.

  • DebtHub is used by 1st party creditors for their accounts receivable and pre-collection work, by 3rd party collection agencies and debt buyers as their system of record. ​DebtHub enables infinite client layering and portfolio, client or department level reporting.
  • DebtHub manages and stores all account records, financials, letter and contact schedules, attached files, personnel information and a complete history of events.
  • DebtHub offers an API, many partner integrations and partner tools to automate data exchanges with other service providers.


  • DebtHub enables owners/managers to set the global controls and create the workflow they want. DebtHub provides each collector with a Work Queue that acts as a configurable hub for their collection activity.
  • DebtHub!’s latest Version 13 provides a new suite of features, including global controls, workflow audits and stock Model Validation Notices for CFPB Reg F compliance.
  • DebtHub is the flexible, configurable, secure, scalable, full-featured software solution you need to take your business forward.

Highly Configurable

  • DebtHub comes with default settings to run a standard collection agency. 
  • DebtHub's  pre-configuration for standard operations enables newer or smaller businesses to get up and running quickly with only essential configuration of company details, access rights, global controls and individualizing stock letter templates. 
  •  DebtHub users can re-configure functions as much or as little as they like to suit their particular workflow requirements using DebtHub’s extensive Help documentation and technical support. In addition, established, more complex or larger companies can modify stock report and letter templates, and build completely custom reports, letters, imports, data exchanges, action plans, scheduled batch processes and additional automations to automate and standardize routine decision making, save operator time and automate interactions with other systems. 
  • With DebtHub you can use as few or as many features as you want. Smaller companies can choose not to use certain functions until they are larger, knowing that the system will accommodate all their needs now and later. Larger companies have all the features and assistance they need to create the complex workflows they want and the ability to configure those features for their needs.

Secure and Scalable

  • Switch easily between cloud and premise deployments
  • Choose between editions from Xpress to Corporate
  • Retain data, configurations and customizations when you move to a larger edition or a later version of the software
  • Add and drop seats at will
  • Add and drop modules at will
  • Add and drop integrations at will
  • Extract your entire database or selected clients with the click of a button
  • Secure data transfer
  • 64 bit computing
  • Multiple database option
  • MS SQL database

Powerful Features

  • Web socket client to server communication
  • API & webhooks via XML data pump
  • Currency and language options
  • Reporting dashboard & report utility
  • Inventory Management Tool
  • Permanent use of a demo database
  • Consumer & client portals & legal client access
  • Use for sales and operations
  • Emails and texts
  • Credit Bureau Reporting
  • File attachments
  • Flexible access rights

Compliance

  • Global rule sets
  • Opt-in/opt-out tracking
  • Dedicated data fields and screens
  • Stock Model Validation Notice letters
  • Workflow analysis

Flexible Automations

  • Integrations and file exchanges
  • Scheduled or ad hoc batch processes
  • Payment posting automations
  • Contac  plans for action sequences
  • Operator work queues

Data Imports

  • Add percentage interest and commission on import
  • Distinguish between new and updated account
  • Configure fields to apply formatting rules to new data
  • Add flat fee on import
  • Define starting account numbers on import
  • Auto-increment client and account numbers on import
  • Re-use import maps indefinitely unless layout changes
  • Custom import using client or vendor file layouts
  • Default import using prescribed file layout

Reports & Letters

  • Select from over 100 stock reports and letter templates
  • Modify stock reports, individualize letter templates
  • Choose from many report output options
  • Choose from many letter output options, including email
  • Query your SQL Server database directly with any reporting tool
  • Create letter header and footer file to cascade to all letters
  • Create letters in RTF and store in letter history
  • Create letters in Mail Merge but not stored in history
  • Create letter files for letter service

Security

  • Business continuity, disaster recovery, incident response plans
  • Secure work environment
  • HIPAA, SOC2 Type II
  • Multiple security levels
  • Automatic logging and backup
  • Multi-factor authentication options
  • Granular access controls
  • Column and database level encryption and redaction
  • Secure data transfer

Training, Resources & Support

  • Orientation and training included
  • Live Help Desk support
  • Extensive online documentation
  • Detailed documentation indexing
  • Documentation accessible from system and online
  • Large set of training videos
  • Technical services
  • In-house onboarding by experienced specialist technicians
  • User conference